Avon’s Guide to Effective Listening
Take a look at Avon’s Guide on Effective_Listening_UK Guide to Effective Listening Listening = Connecting Listen TO a person: Focus on what they are saying Don’t interrupt Don’t let your mind wander Get clarification, ask open-ended questions (that startwhat, how, or why) Don’t make prejudgments or assumptions Take notes if necessary and explain to the […]
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