Avon’s Guide to Effective Listening

Take a look at Avon’s Guide on Effective_Listening_UK Guide to Effective Listening Listening = Connecting   Listen TO a person: Focus on what they are saying  Don’t interrupt  Don’t let your mind wander  Get clarification, ask open-ended questions (that startwhat, how, or why)  Don’t make prejudgments or assumptions Take notes if necessary and explain to the […]