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The Avon Guarantee

Written by Gail Reynolds on May 8, 2010

The Avon Guarantee

Avon is so confident that your customers will love our products that we offer an extra-special guarantee which means they can buy without risk – if your customers are not 100% happy with their purchase, they can return the products within 90 days of delivery for a refund or exchange – even if they have tried it. Special terms apply to certain products, including:

  • Lingerie guarantee – for hygiene reasons, a replacement or refund should not be given if the gusset label is removed from lingerie. Customers should return items unworn.
  • Free gifts – for a full refund on a free gift, please ensure that the customer returns all qualifying items for the return to be processed.

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