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The Avon Service Promise

Written by Gail Reynolds on May 8, 2010

The Avon Service Promise

In the event that we are unable to supply an Avon product on time, we will send it automatically, normally with the next order you place after new stock has been delivered; or an alternative product of equivalent or greater value may be offered as a substitute.

When an Avon item is temporarily out of stock

In this situation the invoice will show the product in the section headed ‘Items Unavailable’.  It will state – ‘Sorry – temporarily out of stock.  Will deliver when available – there is no need to reorder.

When we do supply and invoice it, it will appear in the section items ordered from Campaign xx and charged at the original price.

How to explain out of stock products to your customer

We do our best to anticipate the demand for every product in the Avon brochure, but on occasion we underestimate the popularity of a product, or we may have a manufacturing problem, or be let down by a supplier.

Avon have a 100% Money Back Guarantee on all Avon products so in the event of any situation ou may have with a customer and an Avon product be assured You and Your customers needs will be taken care of.

One response to “The Avon Service Promise”

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