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Sales Leadership Training – How to use a telephone script

Written by Gail Reynolds on April 30, 2010

It may seem a simple task to some, but actually answering the telephone to new and potential team members can be a worrying thought.  So, I have put together a short video that may help some of you that worry about what to say, when to say it and how to say it!


Top Tips for a great telephone script

  • Tell the new lead theBenefits of Joining Avon
  • Talk about what they need to become successful Avon Representatives
  • Ask them basic information, name address, post code, and number
  • Book them in asap

Remember the more confident you are on the phone to a new prospect the more likely they are to join your team or buy your products.

Do you have a telephone script?

How does it differ and you have anything to share with us too?

We would love to hear from you




6 responses to “Sales Leadership Training – How to use a telephone script”

  1. kim richardson says:

    love it gail thanks for that vital tip
    just because i know what to say does not mean my down line new team members do too
    simple but affective

  2. Gail says:

    Thanks Kim
    You are welcome.
    If there is anything you would like me to talk about to help you and your team, let me know?

  3. DAVID MCCURRY says:

    I’ve had trouble finding telemarketing scripts, yet cold calling is not as tough once i thought it was. Precisely what is a person’s most important challenge with cold calling?

  4. Gail says:

    The fear behind cold calling is simple…Being told NO!

  5. Telemarketing UK says:

    Greetings! I’ve been following your web site for a long time now and finally got the bravery to go ahead and give you a shout out from Dallas Tx! Just wanted to mention keep up the excellent job!

  6. Gail says:

    Why thank you very much 🙂

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